Privacy Policy

Effective Date: [August 15, 2025]
Last Updated: [August 15, 2025]

Song Card Studios (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, purchase our products, or otherwise interact with our services — including when payments are processed via Stripe.

1. Information We Collect

We collect information in the following categories:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

b. Order & Song Information

  • Details you provide for custom song creation, such as stories, messages, or other personal content

  • Media you submit (e.g., photos or text for e-cards)

c. Payment & Transaction Information

  • Credit or debit card details (processed securely through Stripe)

  • Transaction date, time, and amount

d. Technical Information

  • IP address

  • Browser type and device information

  • Website usage data (via cookies or analytics tools)

2. How We Collect Information

  • Directly from You: When you place an order, submit song details, or contact us.

  • Automatically: Through cookies, analytics, and other tracking technologies when you visit our website.

  • Through Third-Party Services: Payment details are processed via Stripe and never stored on our servers.

3. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Create and deliver your custom song and related products

  • Communicate with you about your order, support requests, or promotions

  • Improve our products, website, and services

  • Prevent fraud and ensure secure transactions

  • Comply with legal and accounting requirements

4. Sharing of Information

We do not sell your information. We only share it when necessary:

  • With Stripe: To process payments (see Stripe’s Privacy Policy)

  • With Service Providers: For services such as email delivery, shipping, or customer support

  • For Legal Compliance: When required by law, regulation, or court order

5. Data Security

We take reasonable technical and organizational measures to safeguard your personal information.

  • All payment data is encrypted and handled by Stripe.

  • We do not store complete credit card numbers or CVV codes.

6. Data Retention

  • Personal and order details are kept as long as necessary for business, legal, or tax purposes.

  • Song files will remain available for download for 12 months from delivery date.

7. Your Rights

You may have the right to:

  • Access the information we hold about you

  • Request corrections to inaccurate data

  • Request deletion of certain personal data (subject to legal requirements)

  • Opt-out of promotional emails at any time

8. Cookies and Tracking

We use cookies to improve your browsing experience, remember preferences, and analyze site performance. You can adjust your browser settings to refuse cookies, but this may limit website functionality.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date.

11. Contact Us

For any questions about this Privacy Policy or our practices, contact us:

Song Card Studios
Email: info@songcardstudios.com
Website: www.songcardstudios.com